Business Analyst
Summary statement

Analyses Information System for improving business performance.


Identifies areas where information system changes are needed to support business plans and monitors the impact in terms of change management. Contributes to the general functional requirements of the business organization in the area of ICT solutions. Analyses business needs and translates them into ICT solutions.


Business requirements

  • Business case
  • Business relationship
  • Business plan
  • ICT Strategy & implementation
Main task/s
  • Contribute to the preparation of the business plan of the organization
  • Identify areas for improvement in business processes providing possible ICT solutions compliant with the ICT strategy
  • Build requirements, specifications, business processes and the business case related to the proposed solutions
  • Analyze required information and documents

KPI area

Adequacy of the business requirements in response to the business plan

  Dimension 2 Dimension 3
e-1 e-2 e-3 e-4 e-5
A.1. IS and Business Strategy Alignment
Proficiency Levels
A.3. Business Plan Development
Proficiency Levels
E.5. Process Improvement
Proficiency Levels
D.11. Needs Identification
Proficiency Levels